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Cable TV Product Knowledge Quiz Challenge

Test Your Cable Television Product Expertise Now

Difficulty: Moderate
Questions: 20
Learning OutcomesStudy Material
Colorful paper art depicting elements related to a Cable TV Product Knowledge Quiz.

Ready to boost your cable TV expertise? This Cable TV Product Knowledge Quiz offers 15 multiple-choice questions that explore package options, device features, and installation insights. Perfect for sales reps, support teams, or TV enthusiasts, this quiz helps strengthen practical understanding and confidence. Feel free to customise any question in our intuitive quizzes editor to match your learning goals or training needs. For more ways to refine your skills, check out the Product Knowledge Quiz and the Product Knowledge Trivia Quiz.

What device decodes the cable signal to display TV channels?
Satellite dish
Cable modem
Set-top box
Digital video recorder
A set-top box is designed to decode and decrypt cable television signals so they can be viewed on a TV. It provides the interface between the cable feed and the television display.
Which feature allows recording broadcast television shows for later viewing?
On-screen display
Digital video recorder (DVR)
Closed captioning
Electronic program guide
A DVR records live television broadcasts onto a hard drive for playback at a later time. It provides pause, rewind, and fast-forward capabilities for recorded content.
Which channel type provides higher picture resolution than standard definition?
Pay-per-view channel
Analog channel
Standard-definition (SD) channel
High-definition (HD) channel
HD channels transmit video at higher resolutions (720p, 1080i, or 1080p) compared to SD channels, which typically broadcast at 480i or 576i. This results in clearer and more detailed images.
What is the standard connector type used on most residential cable TV coaxial cables?
SC connector
BNC connector
RCA connector
F-type connector
F-type connectors are the standard screw-on connectors used for cable TV coaxial connections in homes. They provide reliable signal transmission with minimal loss.
Which cable package generally includes local broadcast channels at no additional cost?
Basic cable package
Premium movie package
On-demand package
Sports tier
Basic cable packages typically bundle local broadcast stations along with a limited selection of cable networks at a single base rate. Premium and specialty tiers add extra costs for additional content.
What content is most commonly included in a premium cable tier?
Basic weather channels
Movie channels
Local news networks
Educational public channels
Premium tiers typically offer commercial-free movie channels and exclusive film content. Local news and educational channels are usually part of the basic package.
How does adding an HD service option usually affect a subscriber's monthly bill?
Converts to pay-per-view only
No change to the bill
Decreases the bill
Increases the bill
Adding HD service requires the provider to allocate more bandwidth and possibly additional equipment, resulting in an increased monthly fee. It is typically offered as an upgrade to basic service.
Which video compression standard is most commonly used for digital cable broadcasts?
FLAC
MP3
MPEG-2
AVI
MPEG-2 has been the standard for digital cable video compression for many years, handling both standard and high-definition streams. Other formats like AVI or MP3 are not used for cable video.
What is a common first troubleshooting step when a subscriber reports no picture on their TV?
Reset the remote control
Increase the package tier
Check that the coaxial cable is securely connected
Adjust the TV's volume
Loose or disconnected coaxial connections often cause loss of picture. Verifying that the cable is properly attached is a quick and effective initial troubleshooting step.
Which technical requirement helps minimize signal loss over long cable runs?
Low-loss coaxial cable
Optical fiber connectors
Unshielded Ethernet cable
Standard telephone twisted pair
Low-loss coaxial cable is designed to reduce attenuation over distance, preserving signal strength for cable TV. Other cable types are not suitable for analog or digital RF signals used in cable TV distribution.
What specification determines how many shows a DVR can record simultaneously?
Processor speed
Memory size
Number of tuners
Hard drive capacity
The number of tuners in a DVR dictates how many channels can be recorded at once. Additional storage capacity only affects how much content can be saved, not the simultaneous recordings.
How does a subscriber typically gain access to on-demand content?
Automatically available with basic package
Only available on premium sports tier
Requires no activation or login
Contact the provider to activate the on-demand feature
On-demand services are usually activated or subscribed to through the cable provider's account management. They are not always included by default in the basic package.
What is a typical monthly rental fee for a standard cable TV set-top box?
$0
$5
$20
$10
Many cable operators charge around $8 - $12 per month to rent a standard set-top box. Prices can vary, but $10 is a representative fee.
Which installation step is NOT required when using a self-installation cable kit?
Activating the device online
Connecting the coaxial cable
Drilling mounting holes in walls
Plugging in the set-top box
Self-install kits include pre-terminated cables and mounting hardware that avoids drilling holes. Subscribers typically only connect coaxial cables, power, and then activate the device.
Which feature allows a subscriber to pause live television broadcasts?
Live pause (time-shift) function
Closed captioning
Pay-per-view
Interactive program guide
Live pause or time-shift uses the DVR's buffer to freeze and resume live TV. Other features listed do not control the live broadcast stream in that way.
What frequency range is typically used for downstream digital cable TV signals?
2 - 30 MHz
5 - 42 MHz
100 - 300 MHz
50 - 1000 MHz
Cable TV downstream channels are carried in the 50 - 1000 MHz band. The 5 - 42 MHz range is reserved for upstream data signals from the subscriber to the headend.
Which device is commonly used by technicians to measure cable signal levels and signal-to-noise ratio?
Satellite finder
Cable signal meter
Network switch
Digital multimeter
A cable signal meter is a specialized tool for measuring RF levels and SNR on cable systems. Multimeters and network switches do not measure RF signal quality.
What technology enables two-way communication for interactive cable TV features such as real-time voting or ordering?
Satellite uplink
Unidirectional broadcast
Multicast streaming
Return path (two-way channel)
The return path channel allows the set-top box to send data back to the cable provider, enabling interactive services. Unidirectional broadcast cannot support user inputs.
Which system controls and authorizes decryption of cable TV content on subscriber devices?
Signal splitter
Quadrature Amplitude Modulation
Multiplexing controller
Conditional Access System (CAS)
A Conditional Access System uses encryption keys and secure modules to authorize and decrypt digital content. QAM handles modulation but not authorization.
In QAM modulation for digital cable, which level carries the highest data rate per channel?
4-QAM
64-QAM
16-QAM
256-QAM
256-QAM carries 8 bits per symbol, offering a higher data rate compared to the lower-order QAM schemes. Higher-order QAM increases throughput but requires a cleaner signal.
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Learning Outcomes

  1. Analyse different cable TV service features
  2. Identify key product specifications and benefits
  3. Demonstrate understanding of package options and pricing
  4. Evaluate technical requirements and installation processes
  5. Apply troubleshooting steps for common cable device issues

Cheat Sheet

  1. Cable TV Service Tiers - Cable TV comes in three flavors: basic service to catch your favorite local channels, cable programming service for expanded channel lineups, and pay-per-channel or per-program options for that blockbuster game or indie film. Knowing these tiers helps you mix and match your package without paying for channels you never watch. Cable Television | FCC
  2. Technical Standards - To keep your picture crystal clear and audio crisp, cable providers must follow signal quality and equipment specs laid out by federal regulators. Understanding these standards ensures you know why a strong connection and proper cables matter. 47 CFR ยง 76.605 - Technical Standards
  3. Customer Service Guidelines - Every cable operator has to meet response times for service issues and follow fair billing practices. Knowing your rights - like how long they have to fix a glitch - gives you power when you need a speedy resolution. Cable TV Customer Service Rules
  4. Equipment Requirements - Want to watch in digital glory? Your TV needs a built-in digital tuner or an approved set-top box. Getting the right gear ahead of time means no scrambling for adapters when you're ready to binge your next show. Cable TV Equipment Requirements
  5. Rate Regulation - Some cable services have caps on how much providers can charge, while others float freely on the market. Spotting which channels and packages are regulated helps you spot a fair price and avoid surprise fee hikes. Regulation of Cable TV Rates
  6. Technical & Operational Standards - Beyond just signal quality, operators must maintain their network, monitor outages, and report performance metrics. This keeps your service reliable and makes sure those late-night marathons run without a hitch. FCC Cable Technical & Operational Standards
  7. Troubleshooting Signal Problems - From snowy screens to audio dropouts, there's a step-by-step playbook for tackling poor picture quality or blackouts. Learning these quick fixes can save you a call to support and get you back to your favorite series faster. Subscriber Signal Quality Standards
  8. Unauthorized Reception Rules - Illegally tapping into cable services can cost hefty fines and even criminal penalties. Study the rules on unauthorized reception so you know why paying for your own subscription keeps everything above board. Unauthorized Reception Regulations
  9. Equipment Compatibility - CableCARDs, digital cable-ready TVs, and modern set-top boxes all have to play nicely together. Grasping these compatibility standards means fewer headaches when you connect new devices. CableCARDs & Digital Cable-Ready Devices
  10. Local Franchising Authorities - Those city or county agencies that grant cable franchises also oversee rates, service quality, and community benefits. Knowing their role shows you how local rules can impact your viewing experience. Local Franchising Authorities
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