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Quizzes > Quizzes for Business > Technology

Test Your Knowledge: Cisco Collaboration Certification Quiz

Sharpen Unified Communications Skills in Minutes

Difficulty: Moderate
Questions: 20
Learning OutcomesStudy Material
Colorful paper art display promoting a Cisco Collaboration Certification Quiz.

Ready to advance your Cisco Collaboration skills? This interactive certification quiz offers 15 multiple-choice questions to evaluate your understanding of collaboration architectures, protocols, and best practices. Ideal for network engineers and IT professionals preparing for certification exams, it helps pinpoint knowledge gaps while reinforcing core concepts. Plus, the quiz can be easily customised in our editor for personalised practice. For more related assessments, explore the Employee Collaboration Knowledge Quiz or the Cisco Network Security Knowledge Test, and discover other quizzes.

Which protocol is commonly used for call signaling in Cisco collaboration environments?
RTP
H.323
SIP
RTCP
SIP is a standard protocol for initiating, maintaining, and terminating real-time sessions. Cisco commonly uses SIP for call signaling in collaboration deployments.
Which Cisco Unified Communications component provides call control services?
Cisco Unity Connection
Cisco TelePresence
Cisco Webex Edge
Cisco Unified Communications Manager
CUCM handles call processing and call routing for voice and video endpoints. It is the primary call control engine in Cisco collaboration architectures.
Which protocol carries the actual media streams in a Cisco voice call?
HTTP
SIP
RTP
SSH
RTP transports real-time audio and video in IP networks. Cisco collaboration solutions use RTP to deliver media packets between endpoints.
What DSCP marking is recommended for voice traffic to ensure priority in the network?
AF11
CS3
CS0
EF
DSCP EF (Expedited Forwarding) is reserved for voice and other latency-sensitive traffic. It ensures low jitter and delay by receiving strict priority queuing.
Which Cisco collaboration solution integrates team messaging, whiteboarding, and file sharing?
Cisco TelePresence
Webex Teams
Cisco Unity Express
Cisco Finesse
Webex Teams combines messaging, meetings, whiteboarding, and file sharing in one application. It enables modern team collaboration workflows beyond voice and video.
Which Cisco component provides voicemail and auto-attendant services in a Unified Communications deployment?
Cisco Unified Contact Center
Cisco Emergency Responder
Cisco Prime Collaboration
Cisco Unity Connection
Cisco Unity Connection offers voicemail, auto-attendant, and unified messaging. It integrates directly with CUCM to handle call answering and message storage.
What is the recommended redundancy model for Cisco Unified Communications Manager servers?
Peer-to-peer publisher-subscriber
Single server with backup
Multiple publishers in active-active
One publisher and multiple subscribers
A single publisher handles database writes while subscribers replicate for call processing. This model ensures database integrity and high availability.
Which protocol is used for media control in Cisco TelePresence video systems?
H.323
RTSP
BGP
SIP
RTSP manages streaming sessions by controlling playback and establishing media channels. Cisco TelePresence platforms use RTSP to negotiate video streams.
What video codec is natively supported by Cisco TelePresence systems for high-definition video?
VP8
MPEG-2
Theora
H.264
H.264 provides efficient compression for high-definition video and is widely supported across Cisco video endpoints. It balances bandwidth usage with video quality.
What is the default transport protocol and port for SIP signaling in Cisco Unified Communications?
UDP port 5061
TCP port 5061
UDP port 5060
TCP port 443
SIP typically uses UDP on port 5060 for signaling in Cisco deployments. TCP and TLS on port 5061 are optional when encryption is required.
At which point in the network is QoS trust typically applied for Cisco voice traffic?
Core router interface
Data center switch
WAN edge device
Access switch port
Trust is placed at the first network hop to preserve DSCP markings from endpoints. Access switch ports mark and trust voice traffic before forwarding upstream.
Which protocol is used to synchronize clocks across devices in Cisco collaboration networks?
SNMP
FTP
DHCP
NTP
NTP ensures consistent time stamps across all collaboration devices for logging and certificate validity. Accurate clocks are critical for troubleshooting and security.
Which Cisco tool can be used to collect real-time log traces for troubleshooting SIP call issues in CUCM?
Cisco Support Community
Cisco Jabber
Cisco Prime Network Registrar
Real-Time Monitoring Tool (RTMT)
RTMT allows administrators to capture service traces and SIP messages directly from CUCM servers. It is essential for diagnosing signaling and call setup problems.
Which Cisco QoS feature provides strict priority queuing for latency-sensitive traffic such as voice?
Weighted Fair Queuing
Low Latency Queuing (LLQ)
Random Early Detection
Class-Based WFQ
LLQ combines priority queuing with class-based shaping to guarantee bandwidth for delay-sensitive traffic. It prevents voice packets from being delayed by lower-priority classes.
Which component is required to integrate Cisco Webex Meetings with an on-premises Cisco Unified Communications Manager?
Cisco Unified Border Element
Cisco Emergency Responder
Cisco Prime Collaboration
Cisco Webex Hybrid Service
The Webex Hybrid Service connects on-premises CUCM to the Webex cloud for meeting scheduling and click-to-join features. It bridges directory and meeting metadata between environments.
Which QoS technique buffers and schedules traffic to smooth out bursty transmissions at the network edge?
Traffic shaping
DSCP marking
LLQ
Traffic policing
Traffic shaping delays excess packets by buffering to enforce a constant rate, smoothing traffic bursts. It is commonly used at network ingress points to control bandwidth usage.
Which SIP header is essential for request retransmission and proper call transfer handling in Cisco Collaboration systems?
Via
Record-Route
Call-Info
Replaces
The Replaces header indicates which existing dialog to replace during a transfer or call redirection. Cisco Collaboration leverages this header for accurate session management.
On Cisco Expressway-C, which zone configuration is specifically used to allow mobile and remote Jabber client connections?
MGCP zone
SIP trunk zone
B2B zone
Traversal client zone
The Traversal client zone on Expressway-C authorizes and secures inbound connections from remote Jabber clients. It ensures controlled access for mobile and remote users.
In Cisco Meeting Server architecture, which node type handles SIP registration and session control for endpoints?
Session border control node
Registrar node
Media mixing node
Media playback node
The Registrar node manages SIP registrations and signaling for calls and conferences. It is the central call control component in Meeting Server deployments.
Which video codec allows Cisco TelePresence endpoints to interoperate with WebRTC-based clients?
H.265
H.263
VP8
MPEG-4 Part 2
VP8 is natively supported by WebRTC and is supported by Cisco TelePresence for browser-based video integration. It enables direct communication between endpoint types.
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Learning Outcomes

  1. Analyse Cisco collaboration architectures and protocols
  2. Identify key components of Cisco Unified Communications
  3. Apply call control configuration best practices
  4. Evaluate troubleshooting strategies for collaboration tools
  5. Demonstrate knowledge of QoS requirements for collaboration
  6. Master integration techniques for Cisco meeting solutions

Cheat Sheet

  1. Collaboration Architecture - Dive into the world of endpoints, infrastructure, and applications as if you're assembling a high-tech Lego set. Understanding how these pieces click together ensures smooth, seamless chats, calls, and video sessions. Mastery here sets you up to design and debug like a pro. Explore the architecture
    2. Cisco Docs: Collaboration Architecture
  2. Unified Communications Protocols - Protocols like SIP, H.323, and MGCP are the secret languages of VoIP; getting fluent means fewer call drops and clearer audio. Think of SIP as the handshake that starts every voice conversation over IP. A solid grip on these protocols helps you configure, troubleshoot, and optimize any Cisco Comm system. Learn the protocols
    3. Cisco Docs: UC Protocols
  3. CUCM Configuration - Cisco Unified Communications Manager is your command center for call control - setting up dial plans, route patterns, and partitions is like plotting the perfect road trip for your voice data. Proper configuration keeps every call on the fastest path. Get these settings right and watch your system hum. Configure CUCM
    4. Cisco Docs: CUCM Setup
  4. Quality of Service (QoS) - Voice and video need the VIP treatment on your network runway, and QoS is the bouncer that prioritizes their packets. Use DSCP markings to give multimedia traffic the red-carpet experience. Follow best practices to minimize jitter and latency so every conversation feels studio-quality. Implement QoS
    5. Cisco Docs: QoS Best Practices
  5. Troubleshooting Techniques - When calls hiccup or videos pixelate, a systematic approach is your superpower: check logs, validate configs, and confirm connectivity step by step. Think of it as detective work - each clue (or log entry) brings you closer to cracking the case. Efficient strategies save time and keep users happy. Debug like a detective
    6. Cisco Docs: Troubleshooting Guide
  6. Webex Integration - Connecting Webex with other collaboration tools is like building a cross-platform dream team for meetings. Proper interoperability ensures users jump from chat to video without missing a beat. Nail this integration to boost productivity and deliver frictionless experiences. Integrate Webex
    7. Cisco Docs: Webex Integration
  7. Security Measures - Encryption, authentication, and access controls are your digital bodyguards for sensitive conversations. Implementing these safeguards means every file share and video chat stays private and compliant. Keep threats at bay and build trust with ironclad security. Secure your network
    8. Cisco Docs: Security Guidelines
  8. Deployment Models - On-premises, cloud, or hybrid? Each model brings its own perks and puzzles, from hardware control to flexible scaling. Understanding the trade-offs helps you pick the perfect environment for your organization. Choose wisely to balance performance, cost, and complexity. Compare deployment options
    9. Cisco Docs: Deployment Models
  9. Unity Connection - Cisco Unity Connection delivers voicemail and unified messaging like a personal inbox superhero. Configuring its features ensures messages land where users expect them - email, phone, or mobile app. Streamlined messaging boosts responsiveness and user satisfaction. Discover Unity Connection
    10. Cisco Docs: Unity Connection
  10. User Training & Adoption - Rolling out awesome tools means nothing if users don't embrace them; training sessions and adoption strategies turn beginners into power users. Interactive guides, quick tips, and fun quizzes keep learners engaged. High adoption rates mean higher ROI and happier teams. Boost user adoption
    11. Cisco Docs: Training Strategies
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